Refund Policy

At Luxuries by RF, we are committed to providing 100% authentic and high-quality products. Your satisfaction is our top priority, and we have a clear return and refund policy specifically for damaged products.

Please review our guidelines below:

1. Damaged Products:

   • If your product is damaged (e.g., leaks, breaks, or defects), you must report the issue within 24 hours of receiving the item.
   • Provide clear photos of the damaged product, the packaging, and your purchase receipt.
   • Once we verify the claim, we will resolve the issue, which may include a replacement.

2. Packaging Damage:

   • Minor packaging imperfections, such as dents or scratches during shipping, do not impact product quality.
   • Replacements or exchanges are not offered for packaging-only issues unless the product itself is damaged.

3. Refunds and Exchanges:

   • Refunds or exchanges are only applicable for damaged products as outlined above.

By placing an order with Luxuries by RF, you agree to the terms of this refund policy.

We deeply value your trust and strive to ensure you receive only the best products. For any questions or concerns, feel free to contact our customer support team. We are here to assist you.

Thank you for choosing Luxuries by RF. We appreciate your understanding and look forward to serving you again.